Q: I want to return the wig.
A: Dear XX, thank you very much for your feedback. Would you please let me see what’s the problem of the wig?
Q: Well, it just doesn’t fit well on my head and looks weird.
A: Oh, thanks for the information. I am sorry to hear this. We can offer you the free exchange plus the extra cash credit, also partial refund. Can you please let me know what kind of the expectation do you want after wearing the wig?
Q: I just want a natural wig which people can’t see that I am wearing a wig.
A: Yeah, I can understand that. We normally use the Brazilian hair or Chinese hair etc., can you please confirm me which kind of hair do you prefer and we will check with the factory if we can make that?
Q: Thank you. But I’d just wanna a refund for now since I am quite busy recently and I will take a look to see if there is wigs that matches with me better.
A: Yes, this is great. Thank you for your saying. Have a nice day. Let me know if you have any other problem in the future. You can also send the email to support@uniwigs.com.